đź“Ť You are at: Home > About > Policy > Workplace Code of Conduct
Effective Date: 26 Jan 2025
This Workplace Code of Conduct establishes the expectations for the conduct and behaviour of all employees at Canberra Commerce Group Pty Ltd. As an Australian company based in Canberra, we are dedicated to fostering a professional, ethical, and respectful environment. Our success relies on the integrity, collaboration, and commitment of every individual who works with us. By adhering to this Code, we collectively uphold the values of fairness, responsibility, and respect, while ensuring the safety and wellbeing of our workforce.
1. Equal Opportunity and Anti-Discrimination
Canberra Commerce Group Pty Ltd is committed to providing an environment free from discrimination, harassment, and inequity. Discrimination on the grounds of age, race, gender, religion, disability, sexual orientation, marital status, pregnancy, or any other protected characteristic is strictly prohibited. Every employee is entitled to fair treatment and equal opportunities for employment, career progression, and professional development, free from bias or prejudice.
2. Respect, Dignity, and Workplace Behaviour
Every employee is expected to behave in a manner that promotes respect, dignity, and professionalism. All interactions with colleagues, clients, customers, and other stakeholders should reflect the company’s core values of courtesy, respect, and collaboration. Bullying, harassment, or any form of verbal, physical, or psychological abuse will not be tolerated under any circumstances. Employees should act with integrity and uphold the highest standards of behaviour, both during working hours and in any activities associated with the company.
3. Workplace Safety and Health
Safety in the workplace is paramount. All employees must comply with all safety signage, procedures, and regulatory requirements to ensure a safe working environment for themselves, their colleagues, and visitors. Employees must immediately report any unsafe conditions, incidents, or hazards to their supervisors, and take necessary precautions to prevent harm. Compliance with health and safety legislation, including occupational health and safety (OHS) regulations, is mandatory. Personal protective equipment (PPE), where required, must be used at all times.
4. Confidentiality and Data Protection
Employees are expected to maintain strict confidentiality regarding any sensitive or proprietary information acquired in the course of their employment. This includes both internal business matters and client-related information. The unauthorised use, disclosure, or dissemination of confidential or sensitive data is prohibited. Employees must comply with all relevant data protection laws and organisational policies regarding privacy and confidentiality, ensuring that all personal data is handled securely and responsibly.
5. Professional Conduct and Integrity
Employees are expected to maintain the highest standards of professionalism and ethical conduct at all times. This includes:
- Honesty and Transparency: Employees must act with integrity, ensuring that all business activities and decisions are carried out honestly and transparently.
- Accountability: Each employee is responsible for their actions and decisions, and should demonstrate a high level of accountability for their work and responsibilities.
- Conflicts of Interest: Employees must avoid situations where personal interests conflict with professional duties. Any potential or actual conflict of interest must be promptly disclosed to management.
6. Use of Company Resources and Property
Company resources, including physical assets, technology, and intellectual property, should only be used for business-related purposes. Employees are responsible for taking care of company property and ensuring that it is used responsibly and efficiently. Any misuse or theft of company resources is considered a serious violation of company policy and will result in disciplinary action.
7. Compliance with Laws, Regulations, and Company Policies
Employees must comply with all applicable laws, regulations, and company policies. This includes, but is not limited to, workplace health and safety regulations, environmental laws, anti-bribery and corruption legislation, and any industry-specific standards. Employees must also familiarise themselves with and adhere to any additional internal policies, guidelines, or procedures that pertain to their specific roles or areas of work.
8. Reporting and Whistleblowing
Employees are encouraged to report any conduct that violates this Code of Conduct, relevant laws, or company policies. A confidential and impartial reporting system is in place to allow employees to raise concerns without fear of retaliation. Reports can be made through designated reporting channels, such as a line manager, HR department, or whistleblower hotline. All reports will be investigated thoroughly and in a timely manner.
9. Social Media and Public Representation
Employees should exercise discretion and professionalism when using social media platforms or engaging with the public. Employees are expected to separate personal opinions from their professional role and avoid posting content that may negatively affect the company’s reputation. Employees should refrain from disclosing confidential information, engaging in defamatory conduct, or making statements that could damage the organisation’s interests or relationships with clients, partners, and stakeholders.
10. Drug and Alcohol Use
The use of alcohol, illegal drugs, or any substances that impair performance or behaviour is strictly prohibited in the workplace. Employees must not be under the influence of any such substances while performing their duties. If an employee is found to be impaired or under the influence during working hours, immediate action will be taken, which may include disciplinary measures, suspension, or termination of employment.
11. Personal Appearance and Professional Presentation
Employees are expected to present themselves in a professional manner at all times, adhering to the company’s dress code or any industry-specific requirements. This ensures that all employees represent the company with pride and maintain a standard of appearance appropriate to their role and workplace environment.
12. Environmental Responsibility
Canberra Commerce Group Pty Ltd is committed to sustainability and responsible environmental practices. Employees are expected to minimise waste, conserve resources, and follow eco-friendly practices within the workplace. All employees are encouraged to suggest environmentally sustainable initiatives or improvements to enhance the company’s efforts in this area.
13. Consequences of Misconduct
Failure to comply with this Code of Conduct will result in disciplinary action, which may vary depending on the severity of the violation. Consequences can range from verbal or written warnings to suspension or termination of employment. Serious breaches of this Code, including but not limited to fraud, harassment, or unlawful activity, may result in immediate dismissal and legal action where necessary.
Conclusion
The success of Canberra Commerce Group Pty Ltd is built on a foundation of trust, mutual respect, and ethical conduct. By adhering to this Code of Conduct, we ensure that our workplace remains a positive, safe, and productive environment. We expect all employees to fully commit to upholding these principles and to contribute to the ongoing success and reputation of the company.
