The team at Comfy Pets, a business owned and operated by Canberra Commerce Group Pty Ltd, would like to let our customers know about our Christmas and New Year holiday schedule.
To allow our team to take a short break over the festive season, Comfy Pets will be closed for operations from 23 December 2025 to 11 January 2026. Our operations will resume on 12 January 2026, and this schedule applies across all areas of the business.
We would like to reassure our customers that orders can still be placed online throughout the holiday period. Our website will remain open as usual, and you are welcome to shop with us at any time. However, please note that order processing and deliveries will be paused during the closure period. Any orders placed between 23 December 2025 and 11 January 2026 will be carefully processed and dispatched once operations resume from 12 January 2026.
If you are placing an order during the holidays, we kindly ask that you take this delivery timing into consideration, particularly if your purchase is time-sensitive. Order confirmation emails will continue to be sent automatically, but delivery updates will be provided once our team is back and fulfilment recommences.
This short operational pause allows our team to recharge and return ready to continue providing the reliable service and quality products that our customers expect from Comfy Pets. Once we reopen, all holiday orders will be prioritised and dispatched as promptly as possible.
We would like to sincerely thank our customers for their understanding and continued support throughout the year. Your trust in Comfy Pets means a great deal to us, and we look forward to serving you again in the new year.
From all of us at Comfy Pets, we wish you and your pets a joyful, safe, and relaxing Christmas and New Year.
